Knowledge Base   /   Dashboard explanation
Tracking Orders
Posted on 17 September 2024 11:47 am

In the world of modern restaurants and cafes, dashboard order tracking is one of the vital tools that contribute to improving customer experience and business efficiency. This feature allows restaurant owners to track orders from the moment they are received to the final delivery, helping to monitor performance and ensure fast and accurate service. Thanks to this tool, the team can manage all orders centrally and systematically, reducing errors and increasing customer satisfaction. Today, we will take an in-depth look at how order tracking works and its importance in improving the management of daily operations and to ensure an easy and enjoyable experience, we have added order tracking and statuses in the dashboard to ensure quick and easy access

 

Now we will go through a presentation of the order tracking menu items and their statuses:

 

1- Daily Order Number: The Daily Order Number feature provides an overview of your daily workload and demand to help you make management and resource decisions.

2- Order Status: Order status provides information about the status of the order, whether it is waiting, in progress, etc.

3- Customer: When adding customers from the Add Customer feature (explained in a previous article), their name appears in the customer column

4- Location : The location of the order is entered and specified, if it is internal, the name of the hall from which the order was ordered is specified, and if it is external, the address where the delivery will be made is entered

5- Time : Specify the time and date of the order

6- Note : If there are any notes from your customers for the order, they appear in the note column

7- Total : The total column contains the total amount to be paid by your customers.

 

*Image for illustration

 

Image taken from the web

*Image with an Android device

In addition, you can delete the order through the delete button

 

*Image for illustration

*Image taken from the web

*Photo by Android device

 

You can view the details of the order through the View Details button on the left side of the screen.

 

*Image for illustration

*Image taken from the web 

*Photo by Android device 

 

 

You can also select the time range you want to see the orders and select the order statuses through the buttons shown in the picture.

*Image taken from the web 

*Photo by Android device 

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