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Analytical Reports in the Dashboard
Posted on 17 September 2024 10:59 am

Key Reports in the Dashboard

 

1️⃣ Sessions Report
Displays the number of times customers have visited your digital menu within a specific period.

  • Why is it important?
    ✔ Helps you understand customer interest in your menu.
    ✔ Tracks the impact of marketing campaigns on visitor numbers.
    ✔ If the number is low, you can enhance menu promotion through digital marketing or improve the user experience.

  • How to use it?
    ✅ Monitor increases or decreases in sessions after marketing campaigns.
    ✅ Compare numbers across different time periods to identify peak hours.

 

2️⃣ Orders Count Report
Shows the total number of orders placed through your digital menu within a specific period.

  • Why is it important?
    ✔ Allows you to evaluate customer demand for your store.
    ✔ Helps measure the effectiveness of promotions based on received orders.
    ✔ Identifies high and low-demand periods.

  • How to use it?
    ✅ Compare order numbers across days or periods to spot trends.
    ✅ Use data to determine the best time for promotions or price reductions.

 

3️⃣ Average Order Size Report
Calculates the average amount spent by a customer per order.

  • Why is it important?
    ✔ Helps you understand customer spending behavior.
    ✔ Can be used to develop strategies to increase order size, such as "Buy More, Save More" offers or upsell recommendations.
    ✔ Evaluates pricing and discount performance.

  • How to use it?
    ✅ If the average is low, try offering "bundle deals" or "discounted combos."
    ✅ Monitor changes after modifying prices or introducing new offers.

 

4️⃣ Total Orders Report
Displays the total revenue generated from all orders within a specific period.

  • Why is it important?
    ✔ Provides a clear overview of daily, weekly, or monthly revenue.
    ✔ Helps track store performance compared to previous months.
    ✔ Measures the impact of promotions or seasonal events on total orders.

  • How to use it?
    ✅ Use this report to set monthly or quarterly revenue targets.
    ✅ Compare total orders across seasons to identify peak sales periods.

 

5️⃣ Pending Orders Report
Shows orders that are yet to be processed, whether awaiting approval or still in preparation.

  • Why is it important?
    ✔ Helps you track open orders and manage them efficiently.
    ✔ Allows you to improve order fulfillment speed to enhance customer satisfaction.
    ✔ Helps identify any issues in order flow and take action to improve operations.

  • How to use it?
    ✅ Regularly monitor this report to prevent order delays.
    ✅ If there are many pending orders, analyze the reasons and address any operational bottlenecks.

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